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Answers to common questions about img.now

Short guides for getting started, billing and credits, image rights, and your account.

Browse a topic below for step-by-step help, or jump to the common questions further down. If you still need a hand, signed-in members can reach us from the contact page.

11step-by-step guides
Credits & billinganswers in plain English
Email supportfor signed-in members

Browse help topics

Getting started

Getting started

Make your first image and find your way around the workspace.

Billing and plans

Billing and plans

How plans, limits and upgrades work.

Image rights

Image rights

Practical notes on using your images and checking rights.

Account and history

Account and history

Manage saved images, history and account settings.

Credits and quality

Credits and quality

What each generation costs, the quality tiers and batch discounts.

Editing tools

Editing tools

Upscale, enhance, remove background, resize, crop, expand and convert.

Converting files

Converting files

Convert between image formats, HEIC, RAW, PDF and office documents.

Files and storage

Files and storage

Where images are saved, retention, downloads and clearing history.

Writing prompts

Writing prompts

Get better results with the prompt formula, styles and templates.

Troubleshooting common problems

Troubleshooting common problems

Fix blurry results, off-prompt images, slow runs and downloads.

Affiliate program

Affiliate program

Earn 30% by referring people, and find your referral link.

Popular questions

How do I make my first image?
Open the AI Image Generator, type a short prompt naming the subject, setting and style, then select generate. New to prompting? The getting-started guide walks through it step by step.
Why does my image look blurry or low quality?
Try a clearer, more specific prompt, then send the result to the Image Enhancer to sharpen it or the Image Upscaler to enlarge it. Our image-rights and tool guides cover the details.
How do credits and billing work?
Each plan includes a fixed monthly pool of credits, and generating one image uses 20 credits. Billing is handled by Stripe, and you can upgrade, downgrade or cancel anytime from your account.
Do I own the images I create?
Images you create are released under CC0, so you can use them commercially with no attribution required. See the copyright page for a few common-sense limits.
How do I delete my data?
Open your account, go to history or uploads, and delete any item. For a full account deletion, contact us and we will handle it. The privacy page explains retention.

Still need help?

Can't find your answer? Send us a message and the team will get back to you by email.

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